Customer services agents - work from home

We are looking for customer service agents and you will be responsible for helping customers by providing service information. Hours of business are Monday – Friday 9am-7.00pm UK Time Zone.. Experience in Customer services or similar required.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions

Qualifications:

Ability to build rapport with clients prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Have a computer with reliable internet connection and a headset with mic

Be able to run VoIP Clients

A quiet location to work

Look forward to hearing from you

Regards

Sally
Recruitment Manager